Pricing Plan

From session costs to optional features, discover transparent pricing designed to accommodate various requirements. Choose a plan that aligns with your goals and budget, and start your journey with us.

Choose A Plan

For Kenya

Telco	Basic Plan (0 – 20,000 SMS)	Plus Plan (20,000 – 99,999 SMS)	Premium Plan (100,000 – 399,999 SMS)	Max Plan (400,000 SMS)
Safaricom	Ksh. 0.65	Ksh. 0.5	Ksh. 0.4	Ksh. 0.3
Airtel Kenya (Local Traffic)	Ksh. 0.65	Ksh. 0.5	Ksh. 0.4	Ksh. 0.3
Other Kenyan Telcos	Ksh. 0.65	Ksh. 0.5	Ksh. 0.4	Ksh. 0.3
Airtel Kenya (International Traffic)*	USD 0.062

Kindly be aware:

Airtel categorizes traffic as international if your sender ID denotes a brand that sends messages to multiple countries. Therefore, if you send messages from Kenya to an Airtel subscriber in any other country, the message will be classified as international.
Messages up to 160 characters are treated as a single message. Any content surpassing this limit will be regarded as a new message.
Additionally, please be aware that the use of special characters impacts your character count, reducing one SMS to 70 characters instead of the standard 160 characters.

Sender ID

For Kenya

Telco	Set Up
Bundled Safaricom & Airtel	Ksh. 14000
Safaricom Only	Ksh. 7500
Airtel Only	Ksh. 7000
Telkom	Ksh. 6500
Equitel	Ksh. 6000

*prices are 16% VAT inclusive

SMS Features

Pay as you us – SMS credits dont expire even if not used
Free account registration
Bulk send
Campaign builder
Schedule SMS
Clean SMS reports
Custom SMS templates
Contact group/ contact list
Dashboard analytics
API documentation Access
Automations setup
Free client onboarding and support
1 SMS = 1 credit/unit
1 SMS = 160 characters

Coverage: Kenya, Benin, Botwana, Burkina Faso, Cameroon, Congo, DRC, Cote d’Ivoire, Eswatini, Ethiopia, Ghana, Lesothi, Malawi, Mali, Namibia, Nigeria, Rwanda, Senegal, South Africa, Tanzania, Togo, Uganda, Zambia, Zimbabwe etc

(SMS & Sender ID rates will vary between localities outside Kenya, consult us for more -World)

Click here for more info.

For Sender ID
Requirements

Signed and stamped consent form/letter on company letterhead (format given after payment)
Business registration certificate

Guidelines

-Must have a minimum of 3 characters and a maximum of 11 characters.
Must be derived from, and almost match the business name.
No spaces or special characters, except underscore _

Sender ID can be transactional or promotional

• Transactional services focus solely on essential transactions such as payments, banking, and account-related information. The advantage is that recipients will receive SMS even if they block marketing messages. However, telcos are stringent, and any marketing attempts can lead to immediate blocking and financial loss as the assigned SID becomes unusable.

• Promotional messages serve marketing goals, but if someone blocks marketing SMS by dialing *100# (in Kenya), they won’t receive them. However, you can still send marketing SMS
more freely, unless there’s significant backlash or you engage in fraudulent practices.

(Sender ID registration & rates will vary between different localities outside Kenya,
consult us for more)

Sender ID registration and approval period will depend on the telco)

Messages will appear with our default ID if you havent registered an ID with us!

Dedicated Short Code eg. 22515

For Kenya

Telco	Deposit	Setup	Monthly Maintenance per Telco
Safaricom, Airtel, Equitel and Telkom	Ksh. 13,500	Free	Ksh. 18,500

Shared Short Code (Keyword)

For Kenya

Setup	Monthly Maintenance
Ksh. 7500 + 16% VAT	Ksh. 3000 + 16% VAT

*prices are 16% VAT exclusive

Raising a Toll Free Short Code attracts an extra charge of KES 5,000 (VAT exclusive)

Outgoing SMS costs (Toll-free codes)

For Kenya

Telco	Basic Plan (0 – 20,000 SMS)	Plus Plan (20,000 – 99,999 SMS)	Premium Plan (100,000 – 399,999 SMS)	Max Plan (400,000 SMS)
Safaricom	Ksh. 0.65	Ksh. 0.5	Ksh. 0.4	Ksh. 0.3
Airtel Kenya (Local Traffic)	Ksh. 0.65	Ksh. 0.5	Ksh. 0.4	Ksh. 0.3
Other Kenyan Telcos	Ksh. 0.65	Ksh. 0.5	Ksh. 0.4	Ksh. 0.3

(SMS rates will vary between localities outside Kenya, consult us for more coverage areas -World)

Click here for more info.

For Kenya

Revenue Share

	<100,000 SMS	100,000 – 1,000,000 SMS	> 1,000,000 SMS
GOK	33.4%	33.4%	33.4%
Amount is regarded as 100% after the above deductions
Safaricom	50%	40%	30%
Amount is regarded as 100% after the above deductions
Shortcode Owner	68%	73%	78%
Infopromo Communications	32%	27%	22%

Currently limited to Kenya ONLY

Click here for more info.

For Global

Intro

(Ksh. 500)

^$ 4 _{/ Month}

Sending credit - 2000
Max lists - 2
Max Subscribers - 700
Subscriber / list - 700
Segments / lists - 2
Campaigns - 2
Automations - 2
Verifications - 50
Intergration
Geotracking
Analytics - delivery, open, clicks, received, delivery etc
Email Templates
Sign-Up Forms
Free Support

Starter Pack

(Ksh. 1700)

^$ 14 _{/ Month}

Sending credit - 10000
Max lists - 2
Max Subscribers - 2000
Subscriber / list - 1000
Segments / lists - 3
Campaigns - 4
Automations - 2
Verifications - 600
Intergration
Geotracking
Analytics - delivery, open, clicks, received, delivery etc
Email Templates
Sign-Up Forms
Free Support

Budget Bundle

(Ksh. 2500)

^$ 20 _{/ Month}

Sending credit - 13000
Max lists - 4
Max Subscribers - 3000
Subscriber / list - 2500
Segments / lists - 3
Campaigns - 4
Automations - 3
Verifications - 1000
Intergration
Geotracking
Analytics - delivery, open, clicks, received, delivery etc
Email Templates
Sign-Up Forms
Free Support

Essential Plus

(Ksh. 3700)

^$ 29 _{/ Month}

Sending credit - 18000
Max lists - 5
Max Subscribers - 6000
Subscriber / list - 4000
Segments / lists - 4
Campaigns - 4
Automations - 4
Verifications - 1800
Intergration
Geotracking
Analytics - delivery, open, clicks, received, delivery etc
Email Templates
Sign-Up Forms
Free Support

ProMailer

(Ksh. 6000)

^$ 47 _{/ Month}

Sending credit - 40000
Max lists - 5
Max Subscribers - 8000
Subscriber / list - 6000
Segments / lists - 4
Campaigns - 6
Automations - 5
Verifications - 2200
Intergration
Geotracking
Analytics - delivery, open, clicks, received, delivery etc
Email Templates
Sign-Up Forms
Free Support

Growth Accelerator

(Ksh. 8500)

^$ 66 _{/ Month}

Sending credit - 60000
Max lists - 6
Max Subscribers - 10000
Subscriber / list - 7000
Segments / lists - 5
Campaigns - 6
Automations - 7
Verifications - 3000
Intergration
Geotracking
Analytics - delivery, open, clicks, received, delivery etc
Email Templates
Sign-Up Forms
Free Support

Premium Plus

(Ksh. 13,500)

^$ 105 _{/ Month}

Sending credit - 75000
Max lists - 6
Max Subscribers - 15000
Subscriber / list - 10000
Segments / lists - 6
Campaigns - 7
Automations - 8
Verifications - 4000
Intergration
Geotracking
Analytics - delivery, open, clicks, received, delivery etc
Email Templates
Sign-Up Forms
Free Support

Corporate Connect

(Ksh. 22,000)

^$ 170 _{/ Month}

Sending credit - 130000
Max lists - 6
Max Subscribers - 19000
Subscriber / list - 15000
Segments / lists - 10
Campaigns - 7
Automations - 8
Verifications - 10000
Intergration
Geotracking
Analytics - delivery, open, clicks, received, delivery etc
Email Templates
Sign-Up Forms
Free Support

Conversion

(Ksh. 27,000)

^$ 209 _{/ Month}

Sending credit - 190000
Max lists - 7
Max Subscribers - 35000
Subscriber / list - 20000
Segments / lists - 11
Campaigns - 8
Automations - 9
Verifications - 12000
Intergration
Geotracking
Analytics - delivery, open, clicks, received, delivery etc
Email Templates
Sign-Up Forms
Free Support

Omnichannel Master

(Ksh. 32,000)

^$ 248 _{/ Month}

Sending credit - 211000
Max lists - 10
Max Subscribers - 43000
Subscriber / list - 35000
Segments / lists - 12
Campaigns - 13
Automations - 14
Verifications - 14000
Intergration
Geotracking
Analytics - delivery, open, clicks, received, delivery etc
Email Templates
Sign-Up Forms
Free Support

Exclusive features

No requirements needed. Come as you are!
Having your own domain is an added advantage but NOT a MUST!
White labelled: Your emails will NOT appear with our branding anywhere, making you look professional.
DKIM and SPF Authenticated: improving deliverability.
CAN-SPAM ACT compliance: allowing opt-out at will.
Exclusive dashboard analytics & reporting: NO “premium” reporting for higher subscription!

Light-weight code for sign up forms integration.
Drag & drop (WYSIWYG) feature for email creation.
Free onboarding support.
API documentation access.
Unlimited access to email templates and custom templates on request
etc.

Disclaimer!

We will ONLY charge you to use the platform as stated in the above pricing on self service. Wanting us to handle email marketing for you will lead to a service level agreement (SLA) and will attract negotiable agency fees for email ad copy, design, layout, account management, analysis and report etc.

Click here for more info.

For Global

Understand Your Costs

WhatsApp pricing is determined by two components: Meta’s conversation-based fee (which varies per geo-location/ country) and Infopromo’s per-message fee ($0.005). Meta’s fee depends on the type of conversation and is charged in 24-hour intervals starting from the delivery of the first business message. The number of messages sent during a conversation varies by type.

Marketing

These conversations promote your business, products, or services. They include offers, product recommendations, abandoned cart reminders, or any communication not classified as utility or authentication.

Utility

Utility conversations are tied to specific transactions, such as order confirmations, shipping updates, or recurring billing notifications.

Authentication

Authentication conversations provide one-time passcodes for verifying user identity. These can be used at various points in the customer journey, including account creation, password recovery, or security checks.

Service

Service conversations are initiated by customers, usually for resolving inquiries or support requests. Businesses can respond within a 24-hour window to offer assistance.

For Global

Basic

(Ksh. 500)

^$ 4 _{/ Month}

Instagram Posting stories with a video and image
Instagram posting carousel/ reel/ stories/ single image
Facebook page posting media/ text/ links
Facebook group posting to groups as an admin role
Facebook profile posting media/ text/ link/ story
Facebook page posting media/ text/ link/ story
Facebook group posting media/ text/ link to groups as a member
X (formerly Twitter) posting tweets
X (formerly Twitter) posting media/ text/ link
Schedule posts to a later time
Store your media for later reuse
Login once to all your accounts in a single dashboard
Create groups with different account access levels
Create posts drafts and save them for later use
FREE Support

Creator

(Ksh. 1000) - EVERYTHING IN BASIC PACKAGE PLUS

^$ 8 _{/ Month}

Use Adobe Express to create content
Access to stock images sites
FREE Support

Executive

(Ksh. 2000) - EVERYTHING IN CREATOR PACKAGE PLUS

^$ 16 _{/ Month}

Use Chat GPT to generate captions
Use Chat GPT to generate images
FREE Support

Exclusive features

Features

Import and schedule multiple posts across various profiles
Use a centralized location to create, organise, edit and publish your assets
Add videos and images from Google Drive, Dropbox, One Drive and Adobe Express
View post before it is published on your social accounts
Create several posts types: media, link, texts
Save and edit drafts; compose whenever you want

Save and get captions; organise hashtags & links to use later
Image editor: Adobe Express produces stunning images
Use URL shortners to shorten your urls
Add multiple social media accounts
Bulk upload multiple posts
Clear and concise dashboard
Tools: Watermark your content

Click here for more info.

For Kenya

Shared USSD Code

USSD Code Structure	Set-Up	Monthly Maintenance
250X# or 637X#	Free	Ksh. 46000
250XX# or 637XX#	Free	Ksh. 36000
250XXX# or 637XXX#	Free	Ksh. 26000
250XXXX# or 637XXXX#	Free	Ksh. 16000

Costs per session are prepaid, and the end user bears the expense

A common USSD code will be initiated on Safaricom, Airtel, and Telkom.

The telecommunication company deducts the session cost directly from the end user’s airtime. We also levy a fee per session, as outlined in the table below. Additionally, a mandatory deposit of KES 6,500 is necessary for the session cost.

Network	Telco Charge to the end user	Infopromo Communications Infrastrucutre Fee
Safaricom	Ksh. 1	Ksh. 0.35
Airtel	Ksh. 3	Ksh. 0.35
Telkom	Ksh. 1	Ksh. 0.35

Dedicated USSD Code

Safaricom

Type	Cost
Test Bed	Ksh. 20,000
Setup Cost	Ksh. 155,000
Monthly maintenance (*XXX#)	Ksh. 82,000
Monthly maintenance (XXXX#) and more	Ksh. 65,000

Telkom

Type	Cost
Set up cost	Ksh. 65,000
Test bed	Ksh. 20,000
Deposit (on off)	Ksh. 35,000
Monthly maintenance	Ksh. 45,000

Equitel

Type	Cost
Set up cost	Ksh. 65,000
Test bed	Ksh. 20,000
Monthly maintenance	Ksh. 65,000

Airtel

Type	Cost
Set up cost	Ksh. 120,000
Monthly maintenance	Ksh. 50,000

Costs per session are postpaid, and the code owner bears the expense

A mandatory payment of KES 10,000 is necessary to cover the session expenses.

Telco	Basic Plan (0 – 20,000 SMS)	Plus Plan (20,000 – 99,999 SMS)	Premium Plan (100,000 – 399,999 SMS)	Max Plan (400,000 SMS)
Safaricom	Ksh. 2	Ksh. 2	Ksh. 1.8	Ksh. 1.8

Costs per session are prepaid, and the end user bears the expense

The telecommunication company deducts the session cost directly from the end users’ airtime. We also impose a fee per session, as outlined in the table below. A mandatory deposit of KES 10,000 is necessary for covering the session cost.

Telco	Telco Charge to the end user	Infopromo Communications Infrastructure fee
Safaricom	Ksh. 1.7	Ksh. 0.5
Airtel	Ksh. 3.8	Ksh. 0.5
Telkom	Ksh. 1.7	Ksh. 0.5
Equitel	Ksh. 1.7	Ksh. 0.5

Coverage: Kenya, Uganda, Tanzania, Rwanda, Nigeria, Ghana, Malawi, Zambia, South Africa

(Rates will vary between localities outside Kenya, consult us for more)